Nitromule

Authentication: passkeys and authenticator apps

Updated 2026-09-07

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Nitromule supports passkeys and authenticator apps so you are not limited to a password alone. Configure them under Account → Authentication.

Open Authentication settings

  1. Sign in at nitromule.com.
  2. Open Account → Authentication (/account/authentication).

Passkey

  1. Under Passkey, select Add (or Replace if you already have one).
  2. Complete your browser / device prompt (Touch ID, Windows Hello, security key, etc.).
  3. When registration finishes, the passkey appears in the list.
  4. To remove it, use the remove control next to that passkey.

Passkeys are device/browser dependent. If the UI says they are not supported, use a modern browser or set up an authenticator app instead.

Authenticator app

  1. Under Authenticator app, start setup.
  2. Scan the QR code with Google Authenticator, Microsoft Authenticator, 1Password, or a similar app.
  3. Enter the one-time code to confirm.
  4. Keep a backup of recovery options your app provides — removing the authenticator without another sign-in method can lock you out.

Password login

Password sign-in and reset remain available from the login page. See Login and password.

There is no separate “invite teammates” user-management screen in the merchant workspace. Each person who needs access should use their own Nitromule account, or you operate under one shared login (not recommended for audits).

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