Import orders with CSV

Updated 2026-09-07

CSV import turns a spreadsheet of shipments into Nitromule orders you can rate shop and label.

Steps

1. Open Orders → CSV import (or the CSV entry under Stores).
2. Download the official template — column names matter.
3. Fill one row per shipment (or per package rules your template documents).
4. Required fields typically include name, address lines, city, state, ZIP, weight, and dimensions.
5. Export/save as .csv.
6. Upload the file.
7. Map columns if the importer asks.
8. Resolve error rows (blank ZIP, zero weight, invalid state).
9. Confirm new orders in Incomplete.
10. Get rates and Create Label on each order.

Common import errors

After import

• Buy from the order so your records stay tied together
• For connected stores, prefer sync over CSV to avoid doubles — stores FAQ
• Bulk select when packaging is similar — bulk labels