Portal branding and subdomain

Updated 2026-09-07

Customers trust a portal that looks like your brand. Configure appearance and the public hostname in Portal settings — not in the main marketing site admin.

Where to click

1. Open Portal in the workspace.
2. Select the portal you are editing.
3. Use:
   • General — subdomain and core portal options (including lock-address settings)
   • Appearance — Theme mode, Branding, Theme, and Social Media

Branding steps

1. Open Portal → Appearance.
2. Under Branding, upload your logo (and dark-mode logo if you use a dark theme).
3. Under Theme / Theme mode, set colors so buttons stay readable on phones.
4. Add social URLs under Social Media if you want them in the portal chrome.
5. Save.

Subdomain

1. Open Portal → General.
2. Set Subdomain to a brand-specific name (system hosts like help / docs are reserved).
3. Save, then open https://<subdomain>.nitromule.com (or your stack’s portal host) in a private window.
4. Confirm TLS loads and the logo/theme match what you saved.

Custom domain

If your portal supports a custom domain field:

1. Enter the domain Nitromule shows in portal settings.
2. Create the DNS record Nitromule displays (commonly a CNAME).
3. Wait for HTTPS to finish provisioning before sharing the link.
4. Share only https:// URLs.

Troubleshooting