Nitromule

Import orders from CSV for any store

Updated 2026-09-07

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CSV import creates shippable orders in Nitromule from a spreadsheet. Use it when you do not have a live WooCommerce or eBay connection (or as a backup).

When to use CSV

  • Channels without a Nitromule connector yet
  • Wholesale / phone orders
  • One-time migrations or backlog clears

Prefer live WooCommerce or eBay sync so tracking can push back automatically.

Steps

  1. Open Orders → CSV import (or Stores → CSV).
  2. Download the Nitromule CSV template.
  3. Fill required columns: recipient name, street, city, state, ZIP, country, weight, dimensions (and order number if you have one).
  4. Save as CSV (UTF-8).
  5. Upload and map columns if prompted.
  6. Fix row errors (missing ZIP, bad weight) until the import succeeds.
  7. Find new rows in Incomplete.
  8. Get rates and Create Label from those orders.

Tips

  • Validate a 3-row sample before a large file
  • Include apartment/suite in address lines
  • Do not re-import the same order numbers repeatedly — you will create duplicates
  • After labeling, update the sales channel manually if it is not connected

Deep dive: CSV import · Bulk labels

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